Complaints
How to raise a concern about TaskMaster Pro and what happens next.
Version 1.0 · Updated 6 November 2026 · UK business service
Contact us first
Email digital@fire-tree.co.uk with your name, company, a description of the issue and the outcome you are seeking. Do not include passwords or unnecessary sensitive records. You can also write to Christopher Adamson trading as Fire Tree Digital, Unit 60, Basepoint, Yeoford Way, Marsh Barton, Exeter EX2 8LB, United Kingdom.
How we will handle it
We will review the concern, ask for more information if needed and explain our response in plain language. We will aim to resolve issues promptly, but we do not yet publish a guaranteed response time for the test service.
Privacy and payment concerns
For a privacy concern, you may also complain to the Information Commissioner’s Office at ico.org.uk. For a disputed subscription charge after paid checkout opens, contact us first so we can investigate; your legal rights remain unaffected.